Jayapatākā Swami: Of course, if we follow the advice of Śrīla Prabhupāda in these verses, he said that just like Lord Caitanya spoke very sweetly, we should also speak very sweetly. Maybe you could talk to the devotee who spoke harshly and show him the purport and the person who is being preached who turned away, how you can pacify the person would depend on each person. I am sure you can do that.
24-February-2022 Chennai, India